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Frequently asked questions - Private licences

About the licence fee
What is the TV licence fee?
Who has to pay?
Why have I got a licence?
What sort of equipment must I pay for?
Do I have to pay the licence even though I don't watch NRK?
How can I receive NRK without a TV subscription?
I rent a property, do I have to pay for a separate licence?
I rent out a property with a television receiver, who should pay for the licence?
We are cohabitants, do we need to pay for two licences?
Do I have to pay for a separate licence for a holiday home?

Payment
How much do I have to pay?
When will I be billed?
Can I pay the licence by eInvoice and Direct Debit?
What happens if I pay too late?
Can I split up the licence?
Have you received a notice from the Norwegian National Collection Agency (Statens innkrevingssentral)?

Changes
How can I easily change the address?
When can I cancel the licence?
Do I have to pay for the whole year if I live/work abroad for periods of time?
Do I have to pay for the licence when I have moved into an institution?
How do I cancel a licence because of a death?
Can I notify a change to another person’s licence?

Inspections
How does NRK carry out inspections?
Why do I get a visit from the inspector when I have already paid for the licence?

Complaints
How can I complain about a decision made by the NRK Licence Department?

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What is the TV licence fee?

The Broadcasting licence fee, also called the licence, is a public fee for everyone who has a television receiver. You have to pay for the licence irrespective of which television receiver you have, and which channels you choose to watch.

The Norwegian Parliament has determined that the licence shall be collected by, and accrue to, NRK (the Norwegian Broadcasting Corporation).

Who has to pay?

Everyone who has a television receiver has to pay the licence fee. That is everyone who owns, rents or borrows a television receiver. You are responsible for notifying that you have a television receiver in use.

You can have several receivers on the same licence as long as they are used by you, your spouse/cohabitant and children who live at home whom you take care of. Other household members who are self-supporting shall pay for their own licence, if they have their own receiver in use. Whoever has a taxable income, social security or student loans is considered to be self-supporting.

The licence applies to the person it is registered to, not the address.

Why have I got a licence?

There are several ways of getting registered with a licence. The most common one is that you have bought a television receiver, and that we have therefore received notification of this from the shop. It may also be that we have received notification from a distributor of television signals, such as Riks-TV, that you have a TV subscription.

You can also be registered with a licence if you have acquired a television receiver in another way, or you have had a visit from a licence inspector.

Are you still unsure about why you have received a licence? Contact us here.

What sort of equipment must I pay for?

You have to pay for all the equipment that can receive television signals and distribute them. Examples of such equipment are TV, decoder, tuner and pc with a TV card.

You have to pay even if the television receiver is not being used to watch television signals, unless the receiver is sealed.

Do I have to pay the licence even though I don't watch NRK?

Everyone who has a television receiver in use has to pay for the licence, regardless of which channels you have access to or which programmes you choose to watch. This also applies if you have a TV that is used as a computer monitor, to play video games and the like.

If the television receiver is not used to receive TV signals, you can apply for an exemption from the licence if the receiver is plumbed. It must be documented that the plumbing has been carried out by a company that is registered in the Brønnøysund Register, either as a distributor of television receivers, or as a service workshop for the repair of television receivers. The documentation must include the name of the person to whom the licence is registered, date when the receiver was plumbed and designation of the type of television receiver that has been sealed.

The licence must be paid for up to and including the date we receive valid documentation that the receiver has been plumbed.

How can I receive NRK without a TV subscription?

NRK's radio and TV programmes are freely available, and it is not necessary to have a subscription with the signal provider to receive these broadcasts.

In order to take in NRK, your television receiver must have built-in digital decoder technology (DVB-T/MPEG4). Such technology is incorporated in all modern television receivers. You get in the signals using a TV antenna.

You can check the coverage for the ground based digital network at your address at www.ntv.no. You can check if your television receiver has built-in digital decoder technology at www.rikstv.no.

For further questions regarding receiver technology, we recommend that you contact your local TV distributor.

I rent a property, do I have to pay for a separate licence?

Yes, when you rent a property and have a television receiver in use, you must pay for your own licence. Even if the television receiver belongs to the property, you, as the user, have to pay for the licence.

This form can be used to register for a licence

I rent out a property with a television receiver, who should pay for the licence?

It is the person who uses the television receiver that has to pay for the licence. You as the landlord shall notify the NRK Licence Department of who is using the receiver.

We are cohabitants, do we need to pay for two licences?

No. Cohabitants and spouses only need one licence.

If you move in together after the start of the licence period (1 January/1 July) you must both pay for the licence out the current period.

This form can be used to report on cohabitation

Do I have to pay for a separate licence for a holiday home?

As long as you already pay for a licence at home, the television receivers you have in a holiday home, cabin, caravan, pleasure boat, or similar are also covered by this.

See also: Who has to pay?

How much do I have to pay?

The broadcasting licence fee for 2018 is NOK 2.970,24. This includes 12 percent value added tax.

The fee is divided into two semi-annual instalments, each of NOK 1.485,12.

When will I be billed?

The licence is sent out twice a year. The due dates are 31 January and 31 July and you will receive the invoice about three weeks before the due date.

In certain cases, you can receive the invoice outside of the two fixed payment dates. For example it could be the case that you have been registered with a licence because you have bought a TV.

Can I pay the licence by eInvoice and Direct Debit?

Yes, in order to create an eInvoice use your licence number as the eInvoice reference in the net bank. You will then receive the eInvoice from the next date of payment. To create a direct debit, you must refer to the KID- number that is entered on the invoice sent to you.

We would inform you that only the person to whom the licence is registered can create the eInvoice in their net bank. If the licence is registered on several names (cohabitants/spouses) the eInvoice must be created on the first name stated on the invoice.

You can have your eInvoice paid automatically on the due date by combining the eInvoice with a Direct Debit. With the combination, the eInvoice is still sent directly to your net bank and stored there, but you do not have to approve the payment for the money to be deducted from the account.

What happens if I pay too late?

If you pay after the due date, you will have to pay an additional penalty charge. This comprises 15% of the unpaid amount.

We send out a reminder about a month after the payment due date.

If you do not pay with the reminder you will receive a debt collection notice. If you still do not pay, the claim will be sent to the Norwegian National Collection Agency for enforced collection (Statens innkrevingssentral). You will also have to pay additional costs amounting to NOK 1 049.

Can I split up the licence?

Yes, you can pay your licence in instalments. In order to arrange this, you will need to contact us with information about how many instalments you want, and the due dates when you want to make the payments. Please note that you will have to pay a penalty charge of 15% of the unpaid amount after the deadline for the licence periods (31 January and 31 July).

Have you received a notice from the Norwegian National Collection Agency (Statens innkrevingssentral)?

If you have not paid for the licence to NRK, you will eventually receive a notice of attachment proceedings from the Norwegian National Collection Agency for enforcement of payment by deduction from salary or benefits. They have then taken over the collection of the unpaid claim on your licence, and incurred costs of NOK 1 049.

For questions about the payment of the claim, you must contact Statens innkrevingssentral. See: www.sismo.no

You can contact us if you have questions regarding the licence itself, but not the payment of the claim.

How can I easily change the address?

The easiest way to change your address is to use this form. Alternatively, you can send us an email to: lisens@nrk.no

When can I cancel the licence?

You can cancel the licence when the TV receiver is no longer in use. You need to send a written notification to us with information about why the licence should be cancelled. If you cancel your licence after the start of a licence period (1 January and 1 July) you will have to pay for the whole of the period.

Do I have to pay for the whole year if I live/work abroad for periods of time?

If you stay abroad for part of the year you can obtain a reduced license. You will then need to contact us in writing before you leave with notification of the departure date and return date. In order to be granted a reduction the notice must be sent to us, and departure take place before the start of the licence period (1 January or 1 July). Exemption cannot be granted with retroactive effect. A reduction also presumes that the TV receiver is not in use in Norway during this period.

If you only stay in Norway for up to 3 months per year, you can apply for exemption from the licence. Also in this case, the written application must be sent before the start of the new licence period.

Do I have to pay for the licence when I have moved into an institution?

If the institution has joint housekeeping for the residents, and they only get paid pocket money from their social security benefits, the institution has a so-called joint licence. Then you don’t need to pay for a separate licence.

If the institution is organized so that the residents have their own apartments/bed-sitting rooms with their own housekeeping, there have to be separate licences.

Use this form for cancellation due to moving into an institution

How do I cancel a licence because of a death?

When the person who is registered with a licence dies, a written notification must be sent to us.

We also need information about the new owner if the TV receiver is taken over by someone else.

Can I notify a change to another person’s licence?

No. Any changes or objections to a licence must be notified by the person to whom the licence is registered. An exception can be made by written authorization from the person to whom the licence is registered.

The authorization must include the name, licence number and signature of the registered licence owner and the name of the person to whom authorization is granted.

This form can be used

How does NRK carry out inspections?

We continuously conduct licence inspections throughout the country.

Without being asked, the inspectors shall present valid credentials with a photo, issued by NRK. If you have a television receiver, and you are not registered with a licence, the inspector will report this in writing to us. You get to keep a duplicate of the inspection report.

A demand for the licence fee will be sent out in the course of 2-3 weeks after the inspection.

Why do I get a visit from the inspector when I have already paid for the licence?

If you have moved and we have not been notified of the new address, this could be the reason why there has been an inspection. You may also receive a visit from an inspector if you live in an apartment block and you do not have a nameplate on your apartment.

If you have moved, you can report your new address here

How can I complain about a decision made by the NRK Licence Department?

If you disagree with our decision, you can appeal to the Norwegian Media Authority. The deadline for appeals is 3 weeks.

A complaint to the Norwegian Media Authority shall be sent to the NRK Licence Department and must include the following:

  1. It must be clearly stated that you want the complaint to be handled by the Norwegian Media Authority.
  2. The complaint must refer to the decision you disagree with, and what you believe is more correct. It is important that you give the reasons for your point of view, and include all of the information that you believe may have an impact on the case.
  3. The complaint should be signed by the person submitting the complaint.

When we receive a complaint, we initially carry out a new evaluation of the case. If we change our previous decision the case will be closed and the complainant will receive a new decision. If we uphold our previous decision, the case will be sent over to the Norwegian Media Authority for a final decision. You cannot appeal the Media Authority's decision.

When we send over the case to the Norwegian Media Authority, we also send a copy to the complainant.