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Frequently asked questions - Corporate licences

About the licence fee
What is the TV licence fee?
Why have we received a license?
What sort of equipment must we pay for?
Do we have to pay for the license even though we only use the TV as a monitor?

Payment
How much do we have to pay?
When will we be billed?
Can we pay the license with electronic invoice/EHF?
What happens if we pay too late?
Have you received a notice from the Norwegian National Collection Agency?

Changes
We have replaced an old TV, why have we now got two licences?
Are there any exemptions from having to pay one television licence fee for each receiver?
When can we cancel the licence?

Complaints
How can we complain about a decision made by the NRK Licence Department?

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What is the TV licence fee?

The broadcasting licence fee, also called the licence, is a public fee for everyone who has a television receiver. You have to pay for the license irrespective of which television receiver you own, and which channels you choose to watch.

The Norwegian Parliament has determined that the licence shall be collected by, and accrue to, NRK (the Norwegian Broadcasting Corporation).

Why have we received a license?

There are several ways of getting registered with a licence. The most common one is that you have bought a television receiver, and that we have therefore received notification of this from the shop. A new license will then be issued on the basis of the information we have received. Information about the type of receiver that has been bought (brand/model) and if applicable, copy of the purchase receipt you get by contacting the shop.

You can also be registered with the license if you have acquired the television receiver in another way, for example by transfer from another company or individual.

We would point out that the general rule for companies is that a license fee must be paid for each receiver. Therefore, that means if you have two TV receivers from before, and buy a new one, then you will have to pay three license fees.

Have you bought a new TV that replaces an old one? See: We have replaced an old TV, why do we now have two licenses?

Are you still unsure about why you have received a licence? Contact us here.

What sort of equipment must we pay for?

You have to pay for all the equipment that can receive television signals and distribute them. Examples of such equipment are TV, decoder, tuner and pc with a TV card.

You have to pay even if the television receiver is not being used to receive television signals, unless the receiver is sealed.

Do we have to pay for the license even though we only use the TV as a monitor?

Everyone who has a television receiver in use has to pay for the license, regardless of which channels you have access to or which programmes you choose to watch. This also applies if you have a TV that is used as a computer monitor, monitor in meeting rooms, advertising displays and the like.

If you do not use the television receiver to receive TV signals, you can apply for an exemption from the license if the receiver is sealed. It must be documented that the plumbing has been carried out by a company that is registered in the Brønnøysund Register Centre, either as a distributor of television receivers, or as a service workshop for the repair of television receivers. The documentation must include the name of the person to whom the license is registered, date when the receiver was sealed and designation of the type of television receiver that has been sealed.

Documentation and reference to the license number can be sent by email to: bedrift@nrk.no

How much do we have to pay?

The broadcasting licence fee for 2018 is NOK 2.970,24. This includes 12 percent value added tax. The fee is divided into two semi-annual instalments, each of NOK 1 485.12.

When will we be billed?

The licence is sent out twice a year. The due dates are 31 January and 31 July and you will receive the invoice about three weeks before the due date.

In certain cases, you can receive the bill outside of the two fixed payment dates. For example it could be the case that you have been registered with a license because you have bought a TV.

Can we pay the license with electronic invoice/EHF?

Yes, to register an electronic invoice/EHF each license number must be linked to the organisation registration number. It is important that all license numbers are stated for which an electronic invoice/EHF is wanted, in addition to the organisation registration number. The following form can be used.

We would inform you that we cannot send invoices by email, only by electronic invoice/EHF via the bank- and accounting system. If your system is not set up for this, get in touch with your bank.

What happens if we pay too late?

If you pay after the due date, you will have to pay an additional penalty charge. This comprises 15% of the unpaid amount.

We send out a reminder about a month after the payment due date.

If you do not pay with the reminder you will receive a debt collection notice. If you still do not pay, the demand will be sent to the State Agency for the Recovery of Fines, Damages and Costs for enforced collection. Then you will also have to pay additional costs amounting to NOK 1 049.

Have you received a notice from the Norwegian National Collection Agency?

If you have not paid the license to NRK, you will eventually receive a notice of attachment proceedings from the Norwegian National Collection Agency,the authority for enforcement of payment. They have then taken over the collection of the unpaid demand for your license, and the incurred costs of NOK 1,049.

For questions about the payment of the reminder, you must contact Statens innkrevingssentral: See www.sismo.no

You can contact us if you have questions regarding the license itself, but not the payment of the reminder.

We have replaced an old TV, why have we now got two licences?

When you purchase a new television receiver to replace an old one, you will still receive a new license. The reason for this is that the shop is obliged to report all purchases, and it will thus automatically register a new license even if you already have one.

In such cases, you must send us a written notification with the license number that applies and information on what has happened to the old receiver. This form can be used.

Are there any exemptions from having to pay one television licence fee for each receiver?

Yes, there are some exceptions to the general rule.

Hospitals, nursing homes, orphanages and auxiliary housing, asylum reception centres, prisons and other similar institutions, can apply to pay a single fee for several television receivers.

Kindergartens, primary and secondary schools can apply to pay a single fee for receivers that are only used for educational purposes.

Ships and drilling rigs can apply to pay a single fee for all television receivers on board. The license shall be registered in the ship's name.

Hotels, camping sites and other overnight accommodation establishments can apply to pay a single fee for the first of each ten receivers in the rental room/cabin that is rented out to random guests. One fee must be paid for each receiver located in public areas.

If you believe that you should be covered by one of the exceptions, send us a written application.

When can we cancel the licence?

You can cancel the licence when the TV receiver is no longer in use. You need to send a written notification to us with information about why the license should be cancelled. If you cancel your licence after the start of a licence period (1 January and 1 July) you will have to pay for the whole of the period.

How can we complain about a decision made by the NRK Licence Department?

If you disagree with our decision, you can appeal to the Norwegian Media Authority. The deadline for appeals is 3 weeks.

A complaint to the Norwegian Media Authority shall be sent to the NRK Licence Department and must include the following:

  1. It must be clearly stated that you want the complaint to be handled by the Norwegian Media Authority.
  2. The complaint must refer to the decision you disagree with, and what you believe is more correct. It is important that you give the reasons for your points of view, and include all of the information that you believe may have an impact on the case.
  3. The complaint should be signed by the person submitting the complaint.

When we receive a complaint, we initially carry out a new evaluation of the case. If we change our previous decision the case will be closed and the complainant will receive a new decision. If we uphold our previous decision, the case will be sent over to the Norwegian Media Authority for a final decision. You cannot appeal the Media Authority's decision.

When we send over the case to the Norwegian Media Authority, we also send a copy to the complainant.